Oracle NetSuite
789 Case Studies
A Oracle NetSuite Case Study
Transport Management Solutions (TMS) is an Australian transport brokering, warehousing, fulfillment and packaging company with operations in Sydney, Melbourne, Brisbane and Perth. Growth was constrained by disparate systems (MYOB and SugarCRM) that required manual double entry, lacked speed, user capacity, customization and mobile access, and could not support the company’s multi-location, diversified expansion plans.
TMS implemented NetSuite (ERP, CRM, Fixed Assets and SuiteCommerce), chosen over Microsoft Dynamics GP and Sage, and rolled out NetSuite’s mobile app and SuiteCommerce website integration. The unified system automated financials and asset depreciation, eliminated redundant roles, and delivered major gains: productivity up 75%, average revenue growth of 23% year-over-year, monthly close cut from a week to one day, bank reconciliations reduced from up to 15 days to a few hours, and improved agility to expand into outsourced services and international shipping.