Oracle NetSuite
789 Case Studies
A Oracle NetSuite Case Study
StatSeeker, a Brisbane-based network‑management software company, needed to prepare for global growth without opening remote offices. Its operations relied on fragmented, non‑integrated applications and manual spreadsheets for accounting and revenue recognition, which slowed customer support, obscured product issue visibility, and delayed software releases.
StatSeeker replaced MYOB, Sage, ACT! and in‑house tools with NetSuite ERP, CRM and ecommerce, adding role‑based dashboards, customer portals and an automated knowledge base. The cloud solution enabled telecommuting and a $250,000 office cost reduction, while delivering approximately $200,000 annual savings versus internal development (and $300,000 versus comparable on‑premise SAP), $150,000 annual finance savings, 30% profit margins, 40% faster support response times and a 40% drop in customer complaints.