Case Study: Open Range achieves $180,000 in annual savings through process integration with Oracle NetSuite

NetSuite Helps RV Maker Save $180,000 With Process Integration

Open Range, an RV manufacturer in Shipshewana, Indiana, was struggling with disconnected systems—QuickBooks, Excel and Outlook—that forced staff to cross-reference massive spreadsheets for recalls, production tracking and reporting. With a goal to scale to 80 units per week and compete on innovation and efficiency, the company faced wasted time, error risk and slow, manual processes across accounting, purchasing and warranty functions.

Implementing NetSuite with Solution Source integration gave Open Range real‑time, end‑to‑end visibility from order to end-user and a customized dealer self‑service portal and specialized reports. The improvements saved more than $180,000 annually in full‑time equivalents, cut dealer‑communications overhead by 30%, reduced dealer bonus admin by two hours a month, shortened production scheduling from more than a day to 1–2 hours, and enabled warranty recalls to be traced in about 10 minutes instead of hours or days.

Open Range