Case Study: A Brief Affair achieves 25% annual growth and $70,000 in annual cost savings with Oracle NetSuite

NetSuite Helps Online Retailer Cut Costs While Growing at 25% Yearly

A Brief Affair, a Great Neck, NY–based online retailer of European and designer lingerie and fashion, outgrew its home-based setup and QuickBooks accounting: manual order processing and fragmented tools couldn't support expanding product lines, customers or international growth. The company chose to replace disparate systems with an integrated platform to streamline order-to-cash, inventory and customer processes.

Implemented by NetSuite partner Business Solution Partners, NetSuite delivered real-time dashboards, automated order processing, credit-card verification (via CyberSource), order alerts and product-by-country tracking. The result: 25% annual growth, about $70,000 saved versus a comparable server-based system, $60,000 saved from reduced order-processing labor, $50,000 saved from improved inventory visibility, order-to-cash cut from three days to one, better customer support and more effective international promotions.

A Brief Affair