Case Study: Louisiana Advocacy Center achieves improved efficiency and resilient service delivery with Oracle NetSuite

NetSuite Helps Nonprofit Improve Efficiency and Service Delivery to People with Disabilities and the Elderly

Louisiana Advocacy Center, a New Orleans–based nonprofit that serves people with physical and mental disabilities and the elderly statewide, faced urgent technology and funding challenges after Hurricane Katrina. Its four-office VPN and replicated-server setup left operations vulnerable during emergencies, slowed grant-required expense tracking with disconnected software and spreadsheets, and strained the organization as federal funding was cut.

The agency implemented NetSuite ERP and CRM for a cloud-based, integrated platform that eliminated VPN weak links and improved fundraising, donation and grant tracking. The move delivered immediate benefits: web donations post instantly, accounting can produce financial statements in two minutes (vs. two hours), staff time previously spent on manual time entry was repurposed, employee expense reporting is simplified, and management now has real-time financial forecasts to support operations and first-responder commitments.

Louisiana Advocacy Center