Case Study: WhippleHill Communications achieves 20% annual growth without adding extra staff with Oracle NetSuite

NetSuite Helps Education Software Business Grow by 20% Without Adding Extra Staff

WhippleHill, an education software company based in Bedford, N.H., faced growth constraints because customer, product-support and financial data lived in disparate systems. Limited visibility and a cumbersome spreadsheet-driven revenue-recognition process made billing and financial reporting unreliable and hindered the company’s ability to scale.

WhippleHill replaced QuickBooks, QuickBase and Microsoft CRM with NetSuite (chosen over Microsoft Dynamics), deploying role-based dashboards for 85 users and a NetSuite iPhone app for remote access. The unified system automated revenue recognition, simplified billing, and integrated support and customer data—enabling 20% annual growth without adding staff and improving product quality through better root-cause analysis.

WhippleHill Communications