Case Study: Make-up Designory achieves 900% web sales growth and faster, automated operations with Oracle NetSuite

NetSuite Helps Cosmetics Educator Cut Overhead While Growing Retail Business

MUD (Make-up Designory), a Valencia, Calif.-based cosmetics educator expanding into retail, was held back by fragmented business software and a multi-channel model spanning education, wholesale and retail. Manual re-keying of web orders and slow product posting limited online sales, delayed inventory updates and lengthened month-end closes.

Implementing NetSuite ERP to replace the old Microsoft system consolidated inventory and multi-site management, automated order processing and product posting, and enabled easy scaling into light manufacturing. As a result, web sales grew more than 900%, monthly close time dropped by up to 10 days, complex order processing fell from an hour-plus to minutes, inventory and accounting update instantly, and new product postings now take about 30 seconds.

Make-up Designory