Case Study: Meltwater achieves global financial consolidation and dramatically faster month-end closes with Oracle NetSuite OneWorld

Meltwater Upgrades to NetSuite OneWorld to Grow Its Global Software Business

Meltwater, a global provider of social media and public relations analytics, was outgrowing its legacy finance tools—QuickBooks, Cognos and Excel—which couldn’t handle currency conversions, financial consolidations or automated revenue recognition across its expanding footprint. Manual billing and duplicate data between systems created silos, slowed monthly closes (up to 25 days) and limited visibility and scalability as the company expanded across countries and offices.

Meltwater implemented NetSuite OneWorld (in a three-month rollout) with integrations via Dell Boomi and Avalara to unify finance, billing, revenue recognition and tax compliance. The single cloud platform consolidated operations across 32 countries and 57 offices, cut the monthly close to about one week, automated transactions in nearly 15 currencies and multi‑language documentation, enabled a seamless lead-to-order-to-cash flow (handling ~3,000 orders/month), simplified revenue management, improved planning, increased collections on delinquent accounts by 60% and helped reduce customer churn.

Meltwater