Case Study: Mailplus achieves 100% growth and rapid sales conversions with Oracle NetSuite

Mailplus' Growth Accelerates 100% with NetSuite Mobile Cloud

Mailplus, a Sydney‑based wholesale distributor serving a growing franchise network, was held back by a patchwork of legacy systems (MYOB, FileMaker, dial‑up) that crashed frequently, required daily manual IT support, and forced franchisees to pull data from multiple sources. These limitations slowed salespeople, caused long customer sign‑on delays, and became increasingly problematic as the business scaled.

Moving to NetSuite ERP’s cloud‑based, mobile‑optimized platform replaced the fragmented systems and automated contract activation and customer onboarding via tablets and smartphones. Within six months new signings doubled (200→400/month), prospect-to-customer conversion fell from three months to one week, conversion rates rose, yearly revenues doubled, and Mailplus saved more than $100,000 annually while giving franchisees real‑time access to sales, CRM and financial data.

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