Case Study: Legal Aid Society of Rochester achieves greater operational efficiency and boosts social impact with Oracle NetSuite

Legal Aid Society Frees Resources to Boost Social Impact with Oracle+NetSuite Social Impact Technology Donation

The Legal Aid Society of Rochester, a nearly 100‑year‑old nonprofit serving a nine‑county area of western New York, faced rising caseloads and funding uncertainty while running a costly, complex financial system with limited reporting. Time and money were at a premium, and the organization needed better visibility and efficiency to support its expanding services.

With a donation and pro bono implementation of Oracle NetSuite ERP, LASROC gained real‑time financial visibility, faster processes (payroll journal entries cut from two hours to five minutes), and eliminated a $7,000 annual maintenance fee while moving toward paperless operations. The improved donation management, executive dashboard and reliable reporting freed finance staff to support programs that now help about 10,000 people in areas like domestic violence, child support, immigration and eviction.

Legal Aid Society of Rochester

Kathia Casion

Director, Civil Division