Case Study: Saddleback Leather achieves double-digit revenue growth and 25% inventory reduction with Oracle NetSuite

Leather Goods Retailer Saddles Up with NetSuite

Saddleback Leather, a San Antonio–based retail and fashion company, struggled to scale on a patchwork of QuickBooks, Excel and Salesforce.com that left departments without cross-functional visibility and wasted time on manual data entry. The company needed a single, manageable system to support growing e‑commerce, inventory and a Mexico‑based manufacturing subsidiary.

Saddleback implemented NetSuite OneWorld and SuiteCommerce Advanced for integrated order/inventory management, financials, CRM and warehousing, plus partner SuiteApps for payments (CyberSource) and inventory forecasting (Valogix). Since 2011 the solution delivered double‑digit year‑over‑year revenue growth, real‑time business visibility, multi‑subsidiary and multi‑currency support for Mexico, cut inventory volumes by 25% and eliminated two roles previously dedicated to forecasting.

Saddleback Leather