Case Study: Klenzoid achieves 40% operational efficiency and doubles its B2B customer base with Oracle NetSuite

Klenzoid - Customer Case Study

Klenzoid, an industrial water-treatment specialist serving the US and Canada, replaced a custom DOS-based ERP and Lotus Notes CRM with NetSuite after those legacy systems could not deliver the automation, integration and visibility needed to scale operations and improve processes.

By implementing NetSuite OneWorld with work orders and assemblies, Klenzoid gained 40% greater operational efficiency, much better inventory visibility and nearly perfect on-time delivery, doubling its B2B client base to 1,500. NetSuite’s customization enabled a customer-facing analytics tool (“AquaAnalytics”) for usage monitoring and alerts, and the company is rolling out B2B e-commerce to further improve service and support expansion across North America.

Klenzoid