Case Study: Golden Star Technology achieves data-driven growth and 3x faster quote-to-cash with Oracle NetSuite

IT Integrator and Reseller Transforms for Data-Driven Growth

Golden Star Technology is a 160‑employee IT integrator and reseller serving more than 2,000 customers. After 10 years on Microsoft Dynamics GP the company was constrained by limited visibility, heavy manual processes and no dedicated CRM or professional services software—relying on Excel and personal contact lists—which hindered growth and operational agility.

GST implemented NetSuite ERP with CRM, WMS Lite and Services Resource Planning (go‑live in 4 months), gaining real‑time inventory, mobile warehouse capabilities and unified project and financial data. The rollout eliminated manual accounting work, repurposed and consolidated staff, sped quote‑to‑cash up to three times, improved project management and customer service, and delivered stronger reporting for pricing, margin and strategic growth decisions.

Golden Star Technology

Jeffrey Smith

SVP Operations and Strategy