Case Study: Island Rose achieves automated, scalable order fulfillment and real-time visibility with Oracle NetSuite

Island Rose Puts a Bloom on Its Business with NetSuite

Island Rose, the largest flower retailer and wholesaler in the Philippines based in Makati City, struggled with fragmented on-premise systems (QuickBooks, ShipWorks, Excel) that forced double- and triple-encoding, caused weeks-long reporting delays, heavy paper-based processes, and limited its ability to scale for peak seasons and e-commerce growth.

Partnering with CloudTech to implement NetSuite (financials, inventory, order management and CRM) centralized operations and automated order processing. The company now processes ~75,000 shipments a year with integrated courier connections, halved order management staff, maintains a single record for 100,000 customers, reduced paper use by 80–90%, gained real-time reporting, and can scale quickly for peak demand and new e-commerce businesses.

Island Rose