Case Study: Ingenios Santos achieves real-time visibility, streamlined operations and doubled customer base with Oracle NetSuite OneWorld

Ingenios Santos Realizes Sweet Business Success with NetSuite

Ingenios Santos is a Monterrey-based sugar producer and wholesale distributor that struggled with disparate, antiquated on‑premise systems that offered no process standardization, poor inventory visibility across five mills, time‑consuming manual data entry and limited scalability — all of which hindered growth and operational control.

The company selected NetSuite OneWorld (implemented by Netsoft) as a cloud replacement, unifying sales, procurement, multi‑location inventory, order management and customer data in a single platform. The result: real‑time visibility across mills, processes that moved from hours to minutes, doubled customer count, multi‑currency control, improved business continuity during a mill flood and lower IT overhead thanks to a customizable, cloud‑based solution.

Ingenios Santos

Abelardo Fuerte Herrán

Director of Information Technologies