Oracle NetSuite
789 Case Studies
A Oracle NetSuite Case Study
ICD Security Solutions, a Beijing-based professional services firm with operations across China, India and Southeast Asia, was hampered by fragmented on‑premise tools (QuickBooks, Excel), no CRM, poor reporting, high manual error rates and the need for SOX compliance and consolidated reporting to parent company Convergint as it scaled internationally.
Implementing NetSuite OneWorld with partner Trigger Networks centralized ERP/CRM in the cloud, enabled rapid localized deployments, and provided a simple, cost‑effective path to SOX and China GAAP reporting. The integrated solution cut sales proposal time in half (improving sales efficiency by 50%), expanded a small accounting team into a full international finance group, improved marketing and customer analytics, and gave ICD a clear competitive advantage.