Case Study: casalife achieves 25% annual growth and $120K cost savings with Oracle NetSuite

Home Furnishings Retailer Grows 25% a Year on NetSuite

casalife is a Toronto-based high-end home furnishings retailer that launched in 2005 and operates a 15,000 sq. ft. flagship store. Facing competition from larger retailers, the company needed an affordable, easily customizable, integrated business solution to manage financials, inventory, ecommerce, CRM and order processing without the high upfront and maintenance costs of an on‑premise system.

casalife implemented NetSuite (ERP, SuiteCommerce Advanced, Inventory Management and CRM) as its unified platform and POS, enabling interactive online merchandising, mobile-enabled in‑store sales, and real-time supplier visibility. Since deployment the retailer has averaged 25% annual growth, estimates $120,000/year in cost savings, maintains a 0.9% refund rate versus a 3.5% industry average, manages about 2,500 open POs with 100 suppliers at twice the productivity, and is planning new store openings.

casalife