Case Study: HK Express achieves scalable, integrated cloud ERP and real-time financial visibility with Oracle NetSuite OneWorld

HK Express Set to Take Flight with the Scalability and Flexibility of NetSuite OneWorld

HK Express is a Hong Kong low‑fare airline founded in 2013 that rapidly expanded across Asia but found its on‑premise ERP couldn't scale with growth or integrate with its new Navitaire ticketing and reservation system. Facing plans to grow its fleet and operate in multiple countries, the airline needed a modern, flexible, cloud solution to support multi‑currency accounting and real‑time operations.

HK Express implemented NetSuite OneWorld after evaluating SAP and Microsoft Dynamics GP, choosing NetSuite for its multi‑tenant cloud architecture, scalability, and integration flexibility. The solution eliminated 15 manual ticketing data‑entry roles by integrating with reservations, created a single unified financial record across seven countries, and enabled quick rollout of new offices and electronic invoicing with minimal upfront investment.

HK Express