Case Study: World Centric achieves unified cloud operations and scalable growth with Oracle NetSuite

From Nonprofit to For-profit, NetSuite Supports World Centric’s Business Evolution

World Centric, a Petaluma-based social enterprise that makes certified compostable food packaging, began as a mission-driven nonprofit in 2004 and transitioned to a for‑profit as product demand grew to more than 200 SKUs. Rapid growth exposed limits in its legacy systems—QuickBooks and Excel—leaving invoices, orders, ecommerce and customer data siloed and unable to support integrated accounting, inventory, order management and CRM.

Implementing NetSuite ERP and Site Builder gave World Centric a single, cloud-based system that unified inventory, ecommerce, order fulfillment, accounting and CRM. The solution provided real-time product, inventory and shipment visibility for employees anywhere, improved cross‑organization collaboration (including a remote sales team), enabled direct ecommerce fulfillment and customizable workflows to support continued growth and the company’s transition to a for‑profit model.

World Centric