Case Study: AccuServ achieves 3x warehouse capacity and improved inventory accuracy with Oracle NetSuite

Focus on Multi-facility Operators Powers Distributor’s Growth

Accuserv is a Louisville-based distributor founded to serve multi-facility operators, supplying electrical switchgear, lighting and related services to national restaurant, hotel and construction customers. Rapid growth — including expanding from a 40,000 to a 140,000 sq. ft. warehouse and managing 25,000 SKUs — exposed limits in its legacy AS/400 accounting and inventory system, which became a drag on operations and future expansion.

Accuserv replaced the legacy system with NetSuite ERP, CRM and WMS (chosen over SAP and Microsoft Dynamics), moving from paper carbon-copy processes to scanner-driven workflows and automated inventory counts. The change boosted warehouse efficiency and inventory accuracy, supported continued double-digit growth and capacity expansion, and enabled further rollout of payroll, CRM and HR capabilities as the company moves into new markets.

AccuServ

Mike Starcher

VP of Technical Operations