Case Study: FH Canada achieves 15–20% annual donation growth and operational cost savings with Oracle NetSuite

FH Canada Fights Global Poverty with NetSuite.org

FH Canada, an Abbotsford-based nonprofit that fights global poverty, was hampered by a patchwork of unintegrated on‑premise systems (Great Plains, GoldMine and others), a limited website, time-consuming manual work and high IT costs that reduced fundraising efficiency and visibility.

With a NetSuite.org implementation—covering ERP, CRM, inventory management and SuiteCommerce—plus a NetSuite service grant and Celigo integration to Google apps, FH Canada gained a unified, cloud-based platform and custom website features. Since going live in 2005 they’ve seen 15–20% annual donation growth, avoided roughly four FTEs, gained real-time financials and a single donor view, improved fundraising tools (real‑time fund‑o‑meters), better inventory readiness and stronger compliance while keeping administrative costs low.

FH Canada