Case Study: Emma & Tom’s achieves streamlined operations and scalable growth with Oracle NetSuite

Emma & Tom’s Transforms Operations, Fuels Healthy Growth with NetSuite

Emma & Tom’s is a Victoria-based maker of healthy drinks and snacks that, after nearly a decade in business, brought its distribution in‑house to protect product quality and customer relationships. The 60‑employee business needed a supply‑chain and order management platform capable of handling 3,500 customers, a 40‑van delivery fleet and future global expansion without compromising the high level of customer service the brand is known for.

To meet that need Emma & Tom’s replaced MYOB with the NetSuite JCurve ERP edition (implemented by JCurve Solutions) to unify supply chain, finance, CRM, sales, order, warehouse and inventory processes and integrate third‑party apps. The result was streamlined, end‑to‑end operations and a scalable platform that supports continued growth in Australia and beyond while preserving customer service and product quality.

Emma & Tom’s

Emma Welsh

Co-founder and Managing Director