Case Study: EcoBox achieves 500% growth in retail and distribution with Oracle NetSuite

EcoBox Grows Its Retail/Distribution Business 500% with NetSuite

EcoBox, a retailer and distributor of moving boxes and shipping supplies, needed to scale its online business and open new brick-and-mortar stores while keeping costs low. Its legacy mix of Sage Peachtree, Act! CRM and other siloed systems caused manual work, slow visibility and made managing thousands of SKUs and rapid pricing changes difficult.

EcoBox implemented NetSuite as an integrated platform for financials, inventory, CRM, order management, work orders and ecommerce (including OneWorld). Since go-live, revenue has grown more than five-fold, the business expanded from one to six locations, monthly financial consolidation now takes under seven days, POS transaction times dropped 30%, per-order shipping is 50% faster, bulk shipping saves eight hours per week, BOPIS orders are fulfilled in about an hour, and the company saved roughly $100,000 versus on-premise software.

EcoBox