Case Study: Earth-Kind achieves lean, scalable operations and 85% faster order entry with Oracle NetSuite

Earth-Kind Gets Lean, Mean and Green with NetSuite

Earth-Kind, a Bismarck-based manufacturer of the first all-natural FDA‑certified indoor rodent repellent, was outgrowing QuickBooks and bogged down by a “swivel-chair” order-entry process that required repeated manual data entry across multiple systems. The fragmented setup reduced visibility, increased errors, complicated training, and couldn’t scale to meet the demands of major retailers like Ace Hardware, John Deere and Tractor Supply.

By implementing NetSuite ERP and Site Builder as a unified, customizable cloud platform with automated fulfillment scripts, Earth-Kind eliminated duplicate data entry, cut order-entry time by at least 85%, and enabled faster same‑day shipping. The change delivered ROI in under a year, supported 40% growth over six years across 20,000 retail locations, improved invoice accuracy and customer communications, reduced training time, and provided anywhere-access for a remote workforce.

Earth-Kind