Case Study: Emerge Technologies achieves $100,000 annual savings and rapid EDI processing with Oracle NetSuite

Consumer Products Maker Takes on New Customers, Saves $100,000 Yearly with NetSuite-SPS Commerce EDI solution

Emerge Technologies, a Coppell, TX–based manufacturer of ReTrak retractable consumer electronics accessories, was rapidly expanding as a retail importer and distributor but faced a major bottleneck: large retailers required unique EDI mappings for high-volume orders. Manually configuring and processing retailer-specific EDI documents was slow and labor-intensive, and the rising workload threatened to require additional hires.

Implementing the integrated NetSuite–SPS Commerce EDI solution automated purchase orders, invoices, shipping documents and communications, cutting processing for several hundred orders from about 20 hours to five minutes, eliminating the need to hire three employees, and reducing monthly close time by up to four hours—delivering roughly $100,000 in annual savings and enabling Emerge to take on new high-volume retail customers.

Emerge Technologies

Cynthia Gonzales

Operations Manager