Case Study: Pennside Partners achieves soaring profitability and operational control with Oracle NetSuite OpenAir

Consulting Firm Pennside Partners Sees Profitability Soar with NetSuite OpenAir

Pennside Partners is a 26-year business development consulting firm serving pharmaceutical, biotechnology and medical device clients worldwide, with 35 employees across the U.S., U.K. and Switzerland. Reliant on entry‑level QuickBooks, Excel and SharePoint, the firm had limited visibility into operations and little control over project costs and resource management.

In early 2014 Pennside implemented NetSuite OpenAir PSA as a unified system of record, replacing QuickBooks, Excel and SharePoint to centralize project, resource, time and expense management. The solution delivered breakthrough visibility and cost control, enabling data‑driven pricing, management of about 100 active projects, timesheet compliance of ~95% and significant gains in revenue and profitability, freeing resources to expand services and open a U.K. office.

Pennside Partners