Case Study: Clark Street Sports achieves unified omnichannel growth and streamlined operations with Oracle NetSuite

Clark Street Sports Unifies, Expands its Omnichannel Business with NetSuite

Clark Street Sports, a Chicago retailer of local team apparel, struggled to deliver seamless omnichannel shopping as customer data and processes were scattered across on‑premises systems. Managing six retail stores, an ecommerce site and a warehouse was labor‑intensive and error‑prone, and postseason demand spikes made fulfillment especially difficult.

Implementing NetSuite’s cloud ERP, ecommerce and POS created a real‑time single source of truth for orders, inventory and customers, enabling buy‑online/pick‑up‑in‑store and ship‑from‑store fulfillment and more personalized engagement. The unified platform improved operational efficiency, supported expansion to 12 locations and ensured ongoing agility with seamless upgrades.

Clark Street Sports

Philip De Leon

Co-owner