Case Study: ChinaNetCloud achieves streamlined lead-to-cash and faster financial close for growth with Oracle NetSuite

Chinese IT Services Provider Simplifies and Speeds its Complex Business for Growth

ChinaNetCloud, founded in Shanghai in 2008, is a leading provider of Internet managed services for Chinese e‑commerce, mobile and web companies. Rapid growth exposed limits in its legacy tools—SugarCRM and spreadsheets—creating manual, fragmented processes and making it hard to scale, gain timely insights, and meet complex multi‑currency and Chinese VAT/IFRS/GAAP requirements.

Working with Trigger Networks, ChinaNetCloud implemented NetSuite International Edition and CRM to unify financials and sales into a single platform. The change eliminated manual spreadsheets, automated lead‑to‑cash processes, reduced the need for at least three full‑time roles, shortened monthly close from weeks to days, improved reporting and compliance, and freed resources to focus on customer service and new SaaS offerings.

ChinaNetCloud

Steve Mushero

Chief Executive Officer