Case Study: Candles and Supplies achieves real-time business visibility and streamlined operations with Oracle NetSuite

Candles and Supplies Lights a Fire Under Its Business

Candles and Supplies, a retail candle manufacturer and distributor in Quakertown, PA, was bogged down by a “hairball” of unintegrated on‑premise systems that required extensive manual reconciliation, produced 30‑day financial reporting lags, slowed fulfillment, and drove up hardware, licensing and IT maintenance costs.

In 2010 the company moved to NetSuite (including Site Builder), replacing its siloed applications with a single cloud platform. The change delivered real‑time visibility across sales, inventory, ecommerce and costs, cut manual work so the business now runs with about half the staff, enabled same‑day shipping, launched B2C and B2B storefronts for ~4,000 customers, streamlined assembly with NetSuite Light Manufacturing, integrated UPS/FedEx shipping, and saved roughly $12,000 in IT and backup expenses.

Candles and Supplies