Case Study: Beyond The Rack achieves improved profitability and scalable order and inventory management with Oracle NetSuite OneWorld

Beyond The Rack Serves 4 Million Customers with NetSuite OneWorld

Beyond The Rack, a Montreal-based retail flash-sales site that grew to over 4 million customers, was outgrowing its startup stack of QuickBooks and point solutions. Rapid growth and extreme inventory turnover—hundreds of new SKUs daily—caused order delays, poor visibility across distributed warehouses and currencies, and an inability to understand true margins without adding IT headcount.

Beyond The Rack implemented NetSuite OneWorld (CRM, inventory and order management) integrated via SuiteTalk with its custom eCommerce front end and worked with NetSuite Professional Services to tailor cash-flow and accounting processes. The rapid, company-wide deployment eliminated order delays, provided real-time multi-location inventory visibility, simplified adding hundreds of products daily, enabled accurate customer-lifecycle and margin measurement, handled massive traffic spikes, and improved profitability and nonprofit mission impact.

Beyond The Rack