Case Study: BarProducts.com achieves 75% reduction in shipping labor and fewer errors with Oracle NetSuite

Barproducts.com Eliminates 75% Of Shipping Labor With Better Visibility and Fewer Errors

BarProducts.com, a long-running ecommerce retailer of more than 10,000 bar and hospitality products, faced rising customer expectations for low-cost shipping and struggled with costly, error-prone processes. The company relied on roughly a dozen separate shipping applications, required repeated manual data entry, had limited visibility into what was packed in each box, and spent significant labor just finding the best carrier rates.

By implementing Pacejet Enterprise Shipping integrated with NetSuite, BarProducts.com consolidated carriers, automated rate-shopping, and captured complete shipping data in its ERP. The change eliminated 75% of shipping labor, enabled same-day tracking emails for orders received by 2 p.m., reduced human errors, and improved customer service through clear records of box contents and who packed and shipped each order.

BarProducts.com

Joey Rosati

Chief Operating Officer