Case Study: Seven Miles Coffee Roasters achieves modernized operations and faster financial close with Oracle NetSuite

Australian Coffee Roaster Modernizes Operations with NetSuite to Future-Proof its Business

Seven Miles Coffee Roasters, a Sydney‑area roaster founded in 1968 with about $20M in revenue and 50–99 employees, needed to replace an aging legacy stack and “future‑proof” its operations with a single reliable source of data. CFO James Burt led a vendor review and chose a cloud‑based unified platform to simplify financials, CRM, inventory, payroll and e‑commerce.

The company implemented NetSuite ERP, CRM, SuiteCommerce Advanced and Demand Planning, replacing disparate systems like Salesforce. As a result, month‑end consolidation dropped from three weeks to a morning, accounts receivable and credit‑card processing were automated, sales reporting and remote equipment monitoring improved for 2,000 deployed machines, and 55 users now work from one real‑time system—enabling a rebrand and continued scaling of roasting and distribution.

Seven Miles Coffee Roasters

James Burt

CFO