Case Study: Theo & Philo achieves 75% efficiency gains and global expansion with Oracle NetSuite

Artisanal Chocolate Maker Sweetens its Business with Oracle NetSuite Social Impact

Theo & Philo is a Philippine social enterprise that produces bean‑to‑bar artisanal chocolate while supporting local farmers and community partners like Gawad Kalinga. Rapid growth had left the under‑20‑person company relying on manual processes and desktop accounting (QuickBooks), with the founder handling most finance, inventory and order tasks and lacking real‑time operational visibility.

As a NetSuite SuiteDonation grantee, Theo & Philo implemented NetSuite ERP to automate accounting, inventory, sales orders, invoicing and purchasing, enabling delegation and real‑time data access. The cloud solution boosted end‑to‑end efficiency by about 75%, supported expansion into Germany and Japan with built‑in currency conversion, reduced in‑house IT needs, and gave the company the scalability to deepen sourcing and employment ties with Gawad Kalinga and pursue product and market growth.

Theo & Philo