Case Study: Action Health achieves double-digit growth and major efficiency gains with Oracle NetSuite

Action Health Transforms Business, Accelerates Double-Digit Growth with NetSuite

Action Health, a 35-year-old wholesale packaging distributor (formerly Action Bag) in Bensenville, IL, faced a crossroads after the founder’s grandson took over in 2013: a 20-year-old Infor ERP was creating inefficiencies that blocked growth and forced strategic decisions about the company’s future and focus.

In 2014 Action Health implemented NetSuite ERP, NetSuite WMS and NetSuite SuitePeople Payroll, gaining end-to-end visibility and streamlined processes (mobilized warehouse, same-day shipping and billing). The changes delivered a 20% increase in employee productivity, an 85% improvement in inventory accuracy (cycle count errors down from ~3.5% to 0.5%), double-digit growth, a sale of its retail division and a rebrand to focus on healthcare packaging—positioning the company to scale and attract talent.

Action Health

Phil Negri

CFO