Case Study: Careem cuts invoice processing time 70% with Oracle AI

Careem cuts invoice processing time 70% with Oracle Marketing Cloud

Careem, a pioneering multi-service platform and ride-hailing marketplace in the Middle East, faced a challenge with its manual invoice management process. This time-consuming system was prone to errors and compliance gaps, hindering the scalability of its Careem Groceries service. To enhance accuracy and streamline operations, Careem partnered with Oracle Marketing Cloud to implement an AI-powered automation solution using Oracle Integration and OCI Document Understanding.

Oracle Marketing Cloud's solution introduced an intelligent invoice processing system that automated data extraction and matching. This reduced the invoice processing time by 70%, from 3 minutes to under 1 minute, freeing over 332 hours of manual work monthly. The automation significantly reduced errors, improved compliance, and allowed Careem to handle 37% more volume without additional staff, unlocking new levels of operational efficiency.

Careem