Case Study: Varsity Scoreboards achieves unified ERP & CX and faster quoting with Oracle CPQ

Varsity Scoreboards unifies ERP and CX in Oracle Cloud

Varsity Scoreboards, which builds about 6,000 made‑to‑order scoreboards a year, faced rising overhead from a dozen disparate legacy systems (including three separate CRMs), duplicate records, manual data entry, and a small IT staff. To unify sales, quoting, service, finance, order management and manufacturing, Varsity implemented Oracle CPQ as part of a broader Oracle Cloud applications overhaul.

Oracle CPQ, integrated with Oracle CX Marketing, Sales, Service and Oracle ERP Cloud, let sales reps track opportunities and create or merge quotes with accounts in near real time without creating duplicate records. Combined with Oracle Cloud SCM planning (loaded with five years of sales history and ML-driven demand prediction), Order Management, Manufacturing and Financials, the Oracle CPQ‑centered solution automates routing from quote to production, enables predictive purchasing, streamlines invoices and reporting, and markedly reduced time spent fixing duplicate data while making work‑order delivery virtually effortless.

Varsity Scoreboards

Micah Sugg

Director of IT