Case Study: Sunquest Information Systems, Inc. achieves faster, more accurate global quoting with Oracle CPQ

Sunquest Information Systems Optimizes Sales Cycles with Cloud Solution

Sunquest Information Systems, Inc., a Roper Technologies subsidiary and leading provider of laboratory information systems to thousands of hospitals and labs, faced long lead times to respond to customers, frequent engineered-product configuration errors, regulatory compliance demands, and the need to scale sales productivity globally. To solve these challenges the company selected Oracle CPQ (Oracle Configure, Price, and Quote Cloud) to provide a unified, CRM-integrated pricing and quoting platform.

Oracle CPQ delivered a cloud-based CPQ solution that eliminated approval workflow bottlenecks with mobile notifications, cut quote creation time to minutes, increased quote throughput, and improved on-time delivery for global customers; the system now supports more than 90 users across North America, Europe, and the Middle East. Deployed in a nine-month implementation in 2009 and continually updated, the Oracle CPQ solution also ensured high availability, faster response to pricing/configuration changes, and quicker international adoption and self-sufficiency.

Sunquest Information Systems, Inc

Ryan Kreais

Manager, Sales Systems