Oracle CPQ
28 Case Studies
A Oracle CPQ Case Study
Schenck Process LLC, a 135-year‑old global leader in measuring and process technology, needed to standardize and accelerate its quote‑to‑order process across multiple divisions and geographies. To replace paper‑based approvals and complex pricing lists, the company selected Oracle CPQ (Oracle Configure, Price, and Quote Cloud) to streamline and manage the entire quote‑to‑cash process and improve the customer experience.
Oracle CPQ delivered a scalable, sales‑oriented CPQ solution that guides reps to optimal configurations and automates approvals and documentation. The implementation enabled roughly 275 global sellers to produce accurate, complete quotes faster, doubled commerce transactions, increased internal user adoption 3x and external adoption 50–70%, reduced order‑entry and review time, supported 10% year‑over‑year growth with lower headcount impact, and ensured high availability across multiple locations.
Francis Beiring
CPQ Program Manager