Oracle CPQ
28 Case Studies
A Oracle CPQ Case Study
Cray Inc., a leader in supercomputers, storage, and data‑analytics solutions, faced a highly complex configure‑price‑quote (CPQ) process for bespoke systems. Their spreadsheet‑based CPQ caused version‑control problems, lacked the auditability required for Sarbanes‑Oxley and government contracting, and made rule updates and remote quoting slow and error‑prone, so Cray turned to Oracle CPQ (Oracle Configure, Price, and Quote Cloud) to improve consistency, governance, speed, and integration with ERP/CRM systems.
Oracle CPQ automated and centralized Cray’s CPQ, integrating with its ERP and CRM to ensure consistent data and enterprise visibility. The Oracle CPQ Cloud solution eliminated version‑control issues, secured sensitive pricing, accelerated CPQ rule changes from days to minutes, improved quote accuracy and auditability to meet SOX, enabled quote submission from any location, and gave managers clearer insight into project costs and profitability—boosting user productivity and easing IT administration.
Jim Kiltie
Senior IT Business Analyst