Case Study: Cloud Software Group achieves $1 million monthly cost savings with Oracle CPQ and Oracle CX

Cloud Software Group unlocks new business process and realizes $1 million monthly cost saving with Oracle Customer Experience (CX)

Cloud Software Group, formed from the merger of Citrix Systems and TIBCO Software, needed to consolidate business processes, unify sales operations, and improve cost efficiency across its front and back office. The company turned to Oracle CPQ and the broader Oracle CX suite to help streamline its opportunity-to-cash and revenue processes.

Oracle implemented Oracle CX applications including Sales, Oracle CPQ, Subscription Management, and Partner Relationship Management to automate billing and revenue workflows, support recurring revenue management, and improve sales and partner operations. As a result, Cloud Software Group achieved $1 million in monthly cost savings, increased efficiency across sales and operations, and created new upsell and renewal opportunities with better real-time data and AI-driven churn reduction.

Cloud Software Group

Saikat Pattadar

Senior Vice President and CIO