Case Study: Täim boosts training engagement by 43% with Opus

Täim Boosts Training Engagement by 43% with Opus

The customer, Täim, a Mediterranean-style quick-service restaurant chain, faced the challenge of effectively training a rapidly growing and diverse workforce. To build a skilled team as it prepared to double in size, Täim needed a modern training solution that could engage employees of all generations and language preferences. They partnered with the vendor Opus to implement its mobile-first training platform.

Opus provided a multilingual, self-paced training solution accessible via a mobile app, which significantly boosted engagement. The vendor's platform increased Täim's training engagement from 50% to over 91% and achieved a 91% new hire orientation completion rate. This 43% boost in engagement led to better guest service scores, improved operational metrics, and stronger financial results for the restaurant chain.

Täim

Lori Goldstrohm

Vice President of Training and People Developement