Case Study: SPiN Global achieves 100% frontline workforce training with Opus

SPiN trains 100% of frontline workforce

SPiN Global, a multi-unit table tennis club, faced significant challenges in training its dispersed frontline workforce. Their legacy LMS was difficult to navigate, not mobile-friendly, and failed to accommodate employees who did not speak English as a first language. This resulted in low adoption rates and an inefficient, weeks-long process for creating training content. Seeking a modern solution, they transitioned to the Opus training platform.

By implementing Opus, SPiN gained an accessible, mobile-first solution. The Opus Content Builder allowed them to quickly transform long lessons into interactive microtraining, reducing content creation time from weeks to mere minutes. The platform’s multilingual support and engaging multimedia features led to a 100% adoption rate across their entire workforce. Opus also provided robust, real-time reporting, giving managers crucial insights into training effectiveness and operational consistency.

SPiN Global

Kristin Small

Director of Operations