Case Study: CommScope boosts digital experience and revenue with Optimizely

Commscope improve digital experience and increase revenue with Optimizely's DXP

CommScope, a global network infrastructure company, needed to modernize its digital experience as its portfolio grew and its website ecosystem became more complex. With outdated technology limiting personalization, scalability, and integration, CommScope turned to Optimizely DXP, including Optimizely CMS, Content Recommendations, and Web Experimentation, to better serve customers across its sites and self-service tools.

Optimizely helped CommScope rebuild its tech stack on Azure, streamline content management, and enable AI-driven personalization and experimentation. The results included an 8/10 digital satisfaction score, more than 60,000 active MyCommScope users, 17 million pageviews in 2022, and tens of millions in revenue attributed to commscope.com, while improving site speed, security, and the overall customer journey.

Commscope

Joanne Ofiara

Customer Experience IT Senior Manager