Case Study: McEwen’s Memphis maximizes dining room capacity with OpenTable

McEwen’s Memphis optimizes dining room operations for 16 years with OpenTable

McEwen’s Memphis, an individual contemporary American restaurant in Memphis, TN, needed a way to maximize its dining room capacity and increase operational efficiency. To meet this challenge, the restaurant partnered with vendor OpenTable and implemented its reservation management software.

OpenTable provided a customizable and intuitive reservation system that optimized table turnover and automated floor plan management, which the owner described as being like having an extra employee. The solution allowed McEwen’s Memphis to effortlessly maximize its capacity, run smoother shifts, and free up its team to focus on delivering exceptional food and hospitality. The reliable system has been a key element supporting the restaurant's operational success for over 16 years.

McEwen’s Memphis