Case Study: McEwen’s Memphis maximizes dining room capacity with OpenTable

How one restaurant uses OpenTable to keep its dining room humming

McEwen’s Memphis, a contemporary American restaurant in a historic building in Memphis, needed a better way to manage reservations and make the most of its dining room capacity during busy lunch and dinner shifts. The team wanted a system that could help them fill tables efficiently while still delivering strong hospitality, and they chose OpenTable’s restaurant reservation platform to do it.

With OpenTable, McEwen’s Memphis was able to customize turn times, optimize table usage, and keep front-of-house operations running smoothly with accurate, up-to-date guest information. The result was a more efficient dining room, faster staff workflows, and a reliable system that has supported the restaurant’s success for about 16 years, helping the team focus more on guest experience and less on manual reservation management.

McEwen’s Memphis

John Littlefield

Co-Owner