Case Study: Teledyne LeCroy cuts ERP-to-CRM sync from 3–4 days to 45 minutes with Openprise

Teledyne LeCroy cuts ERP-to-CRM sync from 3–4 days to 45 minutes with Openprise

Teledyne LeCroy, a manufacturer of electronic test instruments, faced a challenge with its manual process for syncing product data from its custom ERP to Salesforce. This slow, error-prone task took 3-4 days per cycle, leaving sales teams with outdated and incomplete data that made extended warranty upsell campaigns impossible to execute effectively. They deployed Openprise to automate this critical data bridge.

Openprise built a fully automated solution that pulls, processes, and loads ERP data into Salesforce in just 45 minutes. This eliminated all manual steps and ensured asset records were correctly linked to buyer accounts. The results were immediate: integration time was cut from days to 45 minutes, and over 30,000 critical asset records were created in Salesforce within months, enabling accurate upsell targeting for the sales team.

Teledyne LeCroy