Case Study: Town of Windsor, CO saves 520 hours per snow season with OpenGov and PlowOps

Town of Windsor, CO saves 520 hours every snow season with OpenGov

The Town of Windsor, CO, faced a significant challenge managing its winter operations for a rapidly growing population. With paper-based processes, snowplow drivers spent excessive time on manual data entry after long shifts, and leadership lacked the data needed to strategically manage resources during heavy snow seasons. To address this, the town partnered with vendor OpenGov to implement its Cartegraph Asset Management and PlowOps solutions.

OpenGov's solution involved equipping plows with tablets for real-time route tracking and seamless data syncing, which eliminated manual entry. This allowed drivers to log hazards proactively. The results were substantial, saving 520 hours of staff time per snow season, enabling the resolution of 95% of reported issues within 24 hours, and providing precise cost tracking that improved budgeting and resource allocation for the public works department.

Town of Windsor, CO