Case Study: Town of Provincetown, MA Goes Paperless with OpenGov Budgeting and Performance

Town of Provincetown, MA cuts budget report prep from 1 day to weekly updates with OpenGov

The Town of Provincetown, MA, a small coastal resort community with a highly seasonal population, faced significant internal operational inefficiencies. Its finance department struggled with manual, paper-based processes for creating and distributing budget reports, which were outdated immediately and took staff a full day to produce. To address this challenge, the town partnered with OpenGov and implemented its Budgeting and Performance solution.

OpenGov's cloud-based platform automated the reporting process, providing departments with access to automatically updated budget-actual information. This eliminated the need for printing and manually distributing reports. The solution saved staff considerable time, allowed for budget changes to be made on the fly, and improved cross-department collaboration. Furthermore, by using OpenGov's Performance Measures and Stories features, the town proactively communicated with citizens, increasing transparency and public engagement.

Town of Provincetown, MA