Case Study: The City of Chattanooga, Tennessee boosts permitting efficiency with OpenGov

The City of Chattanooga cuts permitting delays after 14 years with OpenGov

The City of Chattanooga, Tennessee faced significant inefficiencies with a 14-year-old, outdated permitting system in its Land Development Office, which frustrated both staff and citizens. To address this challenge, the city partnered with vendor OpenGov to implement its modern Permitting & Licensing solution.

By implementing OpenGov's flexible system, Chattanooga empowered its staff to make real-time updates and streamline inspections. The solution allowed the city to design processes that worked for its specific needs, ultimately helping residents complete their projects faster. OpenGov enabled Chattanooga to boost service efficiency and move away from costly, legacy software.

The City of Chattanooga, Tennessee