Case Study: North Charleston Sewer District modernizes asset management and automates work orders with OpenGov Enterprise Asset Management

North Charleston Sewer District unifies 34,000-customer asset management with OpenGov

The North Charleston Sewer District, a special-purpose wastewater agency, faced significant challenges due to fragmented asset data and disconnected legacy systems. This lack of a unified source of truth made it difficult to confidently manage their extensive infrastructure. To modernize its operations, the District selected OpenGov Enterprise Asset Management.

OpenGov provided a configurable platform that unified asset data across nearly every department. The solution automated manual processes, such as SCADA alarm-triggered work orders, which improved response times and operational efficiency. This reliable data enabled stronger fiscal decision-making and a more proactive approach to maintenance, fundamentally transforming the District's asset management.

North Charleston Sewer District